Privacy Policy
Last updated: August 5, 2026
Donegal Natural Dog Treats (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect on our website and wholesale portal, how we use it, and how to contact us.
1. Information we collect
- Inquiry information — name, company, email, phone, shipping address, business type, and estimated purchase volume when you submit a wholesale inquiry.
- Account information — email, name, company, and related profile details when you have a portal account.
- Order and payment information — order contents, shipping details, and payment status. Invoices are issued offline; we do not collect or store card or bank account numbers in the portal.
- Technical information — basic log data such as browser type and IP address that may be collected automatically when you use the site (including by our hosting and security providers).
2. How we use information
- To review wholesale applications and set up accounts
- To process orders, shipping, invoices, and payments
- To communicate about orders, accounts, and support
- To secure our website and prevent abuse
- To improve our services
3. Who we share information with
We share information only as needed to run the business, including:
- Service providers — such as hosting (e.g. Vercel) and database/auth (e.g. Supabase)
- Shipping carriers — as needed to deliver orders
- Legal requirements — when required by law or to protect our rights
We do not sell your personal information.
4. Data security
We use industry-standard measures appropriate to our size and systems (including encrypted connections and access controls). No method of transmission or storage is 100% secure.
5. Data retention
We keep account and order records as long as needed for business, tax, and legal purposes, or until you request deletion where applicable and we are not required to retain the data.
6. Your choices
- You may update account details through the portal or by contacting us.
- You may request access to or deletion of personal information we hold, subject to legal exceptions.
- You may opt out of non-essential marketing emails (transactional order/account emails may still be sent).
7. Children
Our website and wholesale portal are directed at businesses and adults. We do not knowingly collect personal information from children under 13.
8. Changes
We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of the site after changes means you accept the updated policy.
9. Contact
Privacy questions or requests:
help@donegalnatural.com
customerinquiry@donegalnatural.com
Donegal Natural Dog Treats · Marietta, Pennsylvania