Terms of Use
Last updated: August 5, 2026
Welcome to Donegal Natural Dog Treats (“Donegal Natural,” “we,” “us,” or “our”). By accessing our website, submitting a wholesale inquiry, creating an account, or using our wholesale portal, you agree to these Terms of Use. If you do not agree, do not use the site or portal.
1. Who these terms apply to
These terms apply to visitors of our public website and to businesses that inquire about or use our wholesale services. Our wholesale portal is intended for approved retailers and business customers only—not for consumer retail purchases on this site at this time.
2. Accounts and access
- You are responsible for keeping your login credentials confidential.
- You must provide accurate business and contact information.
- We may approve, deny, suspend, or revoke wholesale access at our discretion.
- You must not share your account or attempt to access another user’s account.
3. Wholesale orders, pricing, and payment
- Prices, availability, and product offerings may change without notice.
- Orders placed through the portal are subject to acceptance and fulfillment by Donegal Natural.
- Payment terms (including any Net terms), shipping charges, and free-shipping thresholds are as stated in the portal, on invoices, or as otherwise communicated to you.
- You are responsible for timely payment of invoices. Late or failed payment may result in holds on future orders or suspension of access.
4. Shipping and back orders
- Shipping costs and free-shipping eligibility depend on order value and destination, as shown in the portal and on invoices.
- Items that cannot be shipped may be placed on back order. Back-ordered items ship when available according to our fulfillment process.
- Delivery times are estimates only. We are not liable for carrier delays outside our reasonable control.
5. Acceptable use
You agree not to misuse the website or portal, including by attempting to disrupt the service, scrape data without permission, probe for vulnerabilities, or use automated systems to abuse forms or login.
6. Intellectual property
Site content, branding, logos, and product materials are owned by Donegal Natural or its licensors. You may not copy or reuse them for commercial purposes without our written permission.
7. Disclaimer
The website and portal are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim warranties of uninterrupted access, error-free operation, or fitness for a particular purpose.
8. Limitation of liability
To the fullest extent permitted by law, Donegal Natural is not liable for indirect, incidental, or consequential damages arising from your use of the site or portal. Our total liability for any claim related to the site or portal is limited to the amount you paid us for the products at issue, or $100 if no purchase is involved.
9. Privacy
How we collect and use information is described in our Privacy Policy.
10. Changes
We may update these Terms of Use from time to time. Continued use of the site or portal after changes means you accept the updated terms. The “Last updated” date at the top will change when we revise this page.
11. Contact
Questions about these terms:
help@donegalnatural.com
Donegal Natural Dog Treats · Marietta, Pennsylvania